Results 1 to 6 of 6

Thread: Message to Admin folks......Forgotten Password

  1. #1
    Trapper AJ's Avatar
    Join Date
    May 2014
    Posts
    134

    Message to Admin folks......Forgotten Password

    I normally use Tapatalk to access the forum so my password is registered in that app (hence this post).

    I tried to login on the website earlier and apparently the password I recorded isn't correct. I used the website Home page, clicked "Forgotten Password" but received no email. I also clicked "Forgotten Username" and received an email immediately.

    So it looks like "Forgotten password" email sender isn't working right.

    Its not a big problem, as I can still get on the forum via Tapatalk, but I thought someone should know.

    Thanks, I know its a thankless task. I appreciate the help.

  2. #2
    Moderator jus_young's Avatar
    Join Date
    Feb 2011
    Location
    Devon, UK
    Posts
    3,767
    AJ, send a message to Ashley Cawley directly. I would send this on but currently playing Scout Leader a couple of hundred miles from home and can't do such things easily on my phone.

  3. #3
    Trapper AJ's Avatar
    Join Date
    May 2014
    Posts
    134
    Cheers, I'll double check that's its still happening and then fire off a PM. Good luck with the little darlings.

  4. #4
    Tribal Elder ADz's Avatar
    Join Date
    Jul 2012
    Location
    Hull, East Yorkshire
    Posts
    1,039
    Quote Originally Posted by AJ View Post
    I normally use Tapatalk to access the forum so my password is registered in that app (hence this post).

    I tried to login on the website earlier and apparently the password I recorded isn't correct. I used the website Home page, clicked "Forgotten Password" but received no email. I also clicked "Forgotten Username" and received an email immediately.

    So it looks like "Forgotten password" email sender isn't working right.

    Its not a big problem, as I can still get on the forum via Tapatalk, but I thought someone should know.

    Thanks, I know its a thankless task. I appreciate the help.
    It's most likely that the password reminder email has been filtered by your spam/junk filter so doesnt display in your inbox.

    Go into your email client or web page and check your spam/junk box see if the email is in there instead. Also to make sure you receive future emails correctly add the sender to contacts or use whitelist option if it's available.
    "Before you judge a man, walk a mile in his shoes; after that, who cares?! He's a mile away and you've got his shoes!​​"

  5. #5
    Trapper AJ's Avatar
    Join Date
    May 2014
    Posts
    134
    Thanks ADz, I've check the Junk (and other folders and no luck). I've since put the forum email on my white list as well. Some things have occurred to me. When I click the "forgotten password" it does not ask me who I am or what email I log in as, before it tells me its sent an email to me. I also meant to let you know that I'm using a Nexus 7 tablet running Android 4.2.2. I use UC Browser in Desktop and Tablet mode and I've tried Chrome browser as well, so maybe its an Android thing. Thanks again.

  6. #6
    Trapper AJ's Avatar
    Join Date
    May 2014
    Posts
    134
    Sorted. Thanks everyone!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •